Returns should be addressed to:

Workwear Outlet,

Kent Street, Blackburn



Important Information

We can only accept items back that are in a condition for immediate re-sale. This includes but is not limited to; being un-worn, with tags, no creases, scratches or marks etc. The same guidelines apply where-in your item is delivered in a box e.g. footwear. We reserve the right to decline returns which do not adhere to our guidelines and/or discretion with no exchange, credit or refund.

Please enclose a copy of the original invoice with clear instructions as to what you need i.e. replacement, different size, colour or refund — with your best contact details.

Non-bespoke items are returnable for exchange if the size is incorrect or where permission has been given, we do reserve the right to refuse to exchange or return. A £5.95 carriage charge is applied to all returns.

Unfortunately any underwear/first layer items are not returnable if opened for hygiene reasons and none other. Bespoke items are not returnable.

Download Returns Form



Can I use a different delivery service to return my order?

Yes, you can use your preferred delivery method to return your order to us. Ensure you follow the return instructions above.

When will I get my refund?

Once we've received your items your return will be processed and we'll issue a refund upon request on the invoice enclosed to your original form of payment.

Can I exchange my order?

Should you have received an incorrect size and/or you would prefer an alternative colour return the product to us as instructed with clear instructions to exchange.

Not found what you're looking for?

Contact us via 01254317001 or Alternatively, use our contact form by clicking the link below.

Contact Us

Some exceptions may apply. Refer to our terms and conditions and delivery terms for more information.